Privacy Policy
Last updated: July 9, 2026
This Privacy Policy describes how Audit Compass (Audit Compass Limited) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring you understand how we handle your data.
Who We Are and Our Data Controller
We operate as a technical SEO audit and remediation service, providing comprehensive health checks for Toronto corporate websites. As the data controller, we are responsible for how we collect and use your personal information. All data processing activities are conducted in accordance with applicable privacy laws and regulations.
Information We Collect
We collect various types of information to provide our services effectively:
- Contact Information: When you reach out via our contact form or inquiry channels, we collect your name, email address, phone number, company name, and message content.
- Website Usage Data: We gather information about how you interact with our website, including pages visited, time spent, and device information through analytics tools.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and understand user behavior on our site.
- Service-Related Information: When you request an audit, we may collect information about your website and business operations necessary to deliver our services.
Legal Basis for Processing Your Data
We process your personal information based on several legal grounds. When you provide consent through our contact forms, we rely on your explicit agreement. We also process data based on legitimate interests in providing and improving our services, understanding user needs, and enhancing our website functionality. Where legally required, we fulfill our legal obligations regarding business records and communications. We never process data without a clear lawful basis.
How We Use Your Information
Your information helps us deliver and improve our services. We use contact information to respond to your inquiries, provide audit services, and maintain business communications. Website usage data helps us understand user behavior, optimize our site performance, and create better experiences. We may use your information for marketing purposes only when you have explicitly consented. We never sell your personal information to third parties and do not share data beyond what is necessary to deliver our services.
Data Retention Periods
We retain your personal information only as long as necessary to serve you effectively and comply with legal requirements. Contact form submissions and inquiry messages are retained for up to 24 months following your last interaction with us. Analytics and cookie data are retained for up to 12 months to maintain accurate usage statistics. Server logs containing technical information are retained for up to 12 months for security and performance purposes. If you request deletion of your information, we will remove it within 30 days except where we are legally required to retain it.
Your Privacy Rights
You have significant rights regarding your personal information. You can request access to the data we hold about you at any time. You have the right to correct inaccurate or incomplete information. You may request deletion of your personal data, subject to legal obligations that may require us to retain certain information. You can object to processing of your data for marketing purposes. You have the right to data portability, allowing you to receive your information in a structured format. To exercise any of these rights, contact us directly with your request.
Cookies and Tracking
We use cookies to improve your experience on our website. Essential cookies are necessary for website functionality and security. Performance cookies help us understand how visitors use our site, allowing us to enhance functionality. Analytical cookies provide insights into user behavior and site performance. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We do not use cookies to track you across other websites without your consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, and limited access controls. However, no method of internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account credentials.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following such modifications constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy regularly to stay informed about how we protect your information.
Right to Lodge a Complaint
If you believe we have violated your privacy rights or have concerns about our data processing practices, you have the right to lodge a complaint with the appropriate data protection authority. In Canada, you can contact the Office of the Privacy Commissioner of Canada (OPC), which oversees compliance with federal privacy legislation. You may also contact your provincial privacy commissioner if applicable. Filing a complaint does not prevent you from pursuing other legal remedies.
Contact Us
If you have questions about this Privacy Policy, need to exercise your privacy rights, or wish to discuss our data practices, please reach out to us:
Email: [email protected]
Phone: +1 416 738 2945
Address: King Street West 247, Toronto, M5H 2R2, Canada